COOKBOOK/MARKETING
Review Response Generator
Crafts personalized replies to guest reviews across Google, TripAdvisor, and Booking.com.
MarketingReviewsGuest RelationsBeginner
The Problem
Most hotels respond to fewer than 30% of their reviews because writing a genuine, on-brand reply to each one takes too long — and generic, copy-pasted responses damage credibility more than no response at all.
Who It's For
Marketing managers, GMs, and front desk supervisors at any size property who want to build their online reputation without hiring a dedicated social media person.
Setup Time
1 hour
In Practice
A guest relations manager at a boutique hotel in Edinburgh used this recipe to respond to a backlog of 80 unread reviews in one afternoon. Response time dropped from 24 hours average to under 2 hours, and their TripAdvisor ranking improved by 6 positions within 6 weeks.