Guest Welcome Email Sequence
Automated 3-part email sequence that engages guests at every stage — booking confirmation, pre-arrival excitement, and post-stay follow-up. Drives repeat bookings and builds lasting guest relationships.
Writing personalised pre-arrival and post-stay emails takes 20+ minutes per guest, leading most teams to send generic, copy-pasted messages that guests ignore — or nothing at all.
Marketing managers and front desk leads at independent hotels, boutique properties, and small groups who want to build guest loyalty without a large CRM budget.
2–3 hours
A 40-room boutique hotel in Lisbon used this recipe to automate their full guest journey. Pre-arrival open rates jumped to 68%, and post-stay review requests generated 3× more Google reviews in the first month — with zero extra staff time.